Adapter, Payment and Shipping Information
We use Western Union for our online store
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Everything we do at Western Union is done with you in mind. It’s our mission to provide you with the best possible money transfer experience empowering you to support the ones you love no matter the distance. That’s why Western Union makes it easy to send online money transfers to billions of bank accounts around the world.
Western Union takes safety seriously. As one of the most reliable and oldest financial services and communications companies in the world, we provide a wide variety of money transfer options to more than 200 countries.
How are the X-Coils shipped?
Shipping in difficult times like a worldwide pandemic can be very difficult, at X-coils we tested various methods of shipping and discovered EMS Express is by far the most reliable and fastest option to ship our coils worldwide from our base in Kazakhstan.
We have included the cost of EMS Express Shipping into the cost listed of our coils in the online store, this solves any confusion with the pricing of the coils being delivered to different locations and ensures you know the price you will pay for your coil including delivery.
We never have customs issues with EMS shipments. To date, we've shipped many parcels and never once had a lost parcel or trouble with shipping. EMS has been very reliable not only for delivery but also for speed during these difficult times for shipping companies with the Covid 19 virus and flight difficulties with closed borders and restricted flights. Typically coils take two to three weeks to transit from us to your country, with some countries even quicker.
Many people have contacted us regarding what some of the tracking notifications mean, here are typical EMS Express tracking status notifications explained:
Received item from Sender (Outbound)
Your parcel has been picked up by the EMS driver.
Arrived at facility
Your parcel is transiting through the EMS network.
Cleared and awaiting international departure
Customs have inspected your parcel and cleared it for delivery.
Item returned from Customs (Outbound)
This one confuses many people, it means your parcel has departed our country and on it's way to the destination, after this notice you won't receive another update until it lands in the destination country a week or two later.
Shipping Example
Below is an example screen capture from the Australia post website of one of our coils being shipped.
Z-7K Adapter
This is a photo of an adapter required for our Z-7K coils range.
The Z-7K coils require an adapter to run on your 7K detector, If you don’t have an adapter already one will need made by removing the end plug from your existing 14” or 19” coil and making an adapter out of it to allow your X-coils to plug in to your detector. You can then put a standard plug end back onto your original coil so it can also be used off the adapter.We highly recommend you have your adapter professionally made by an electronics technician and in some countries can offer you details of technicians that can make an adapter for you, for example a technician in Australia has made a large number of adapters for our customers and we can provide our Australian customers his details. Feel free to contact us for more information.The X-Coils for Pulse Induction (PI) detectors do not require an adapter to run on common Pulse Induction detectors although they have been discontinued. The PI Coils will not work on any detector that is not a Pulse Induction and the Z7K coils will not work on a PI machine.
